Vehicle Immobilisation
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CIS's Vehicle Immobilisation Course is aimed at individuals looking to operate and work within the vehicle immobilisation industry and obtain an SIA License. Successful completion of the course will result in the candidate achieving an Edexcel Level 2 Award in Vehicle Immobilisation.
The course is split over two parts and takes a minimum of 35 hours covering:
Part 1 - The Role and Responsibilities of the Vehicle Immobiliser
- Introduction to Wheel Clamping and Removals
- Introduction to the History of the Service; the Clamp and Relevant Legislation (Private Security Industry Act 2001)
- Signs, Lines and Enforcement Vehicles
- Vehicle Registration Marks
- Health and Safety
- When to Clamp and When to Remove Vehicles
- Vehicle Tow-away
- Completing Paperwork
- Practical Case Studies (Clamping, Removal and Paperwork)
- Use of Photography
- The Payment Process
- Procedures for Start and End of Shift
- Radio Operations
- Discretionary Parking
- Standards of Behaviour for Vehicle Immobilisers and Customer Care
- Equal Opportunities
- The Appeals Procedure
Part 2 - Communication Skills and Conflict Management (14 hours)
- Avoiding Conflict and Reducing Risk
- Defusing Conflict
- Resolving Conflict
- Post-incident Considerations and Learning from Conflict
CALL NOW on 01865 522315 to find out how you can enrol on this course! Or click here to book your place.
